Scope of work:

Officer, Workforce is responsible for developing, implementing, and maintaining an effective workforce management system. Besides, this role is also responsible for accurate time and attendance record for employees. Using this data to forecast and planning of labor scheduling. Support Supervisor in their daily tasks to make sure all assignment is well delivered and in a timely manner.

Key Responsibilities & Accountabilities:

1. Time Attendance and Leave Managing:

• Process and ensure the accuracy of full-time employee and Casual Time and Attendance in Workforce system.

• Maintain and update all types of leave to ensure accuracy of leave in the workforce system.

• Prepare and accurate monthly leave balance report and other reports following the request from time to time by Line Manager and Department.

2. Scheduling & Allocation:

• Create optimal work schedules, manage leave requests, and ensure adequate coverage to ensure business demand and the other requirements adherence.

• Effective management and problem solving on any issues relating to last minute changes in business requirements.

3. Workforce Planning & Analysis

• Collect historical trends and forecast head count needs and optimized scheduling.

• Analyze and interpret past and current workload data to determine staffing needs, create accurate schedules and ensure business demands are met.

• Plan for the impact of gaming & non-gaming campaigns, and seasonality to ensure adequate staffing for anticipated workloads.

• Analyze intra-day, daily, weekly and monthly results, including documentation of reporting requirements for new and revisions to existing reports.

4. Other General Duties:

• Ensure all employees receive prompt, efficient and courteous answers at all times including verbal. communication and written communication.

• Act in accordance with and administer established policies and procedures appropriately.

• Comply with all the Company's regulations and policies from time to time (including, but not limited to Internal Labor Regulations, Code of Conduct, Internal policies).

• Other duties as may be required from time to time by Line Manager and Head of Division.

Benefits

• Accommodation: Hoiana Village

• Working transportation to Da Nang and Hoi An.

• Competitive salaries, additional medical insurance and others.

• Attractive Hoiana employee in-house rates.

• Intensive career development.

• Attractive Hoiana employee in-house rates. 

Job Requirements 

• At least 2 years experience in Workforce or related background

• Bachelor’s Degree in Economic and/or Data Analysis major is preferred.

• Fluent in English communication (both written & spoken);

• Experience in workforce management processes and tools, reporting and analysis, problem/issue identification, documentation, tracking and resolution.

• Strong oral, written and interpersonal skills and strong customer-service skills, including courteous telephone etiquette

• Ability to make decisions and exercise good judgment in a complex and rapidly changing environment

• Capability to adapt to a fast-paced environment and learn and retain new or evolving information and procedures

• High level of integrity and professionalism, accountable and reliable

• Strong attention to detail

• Ability to utilize problem-solving techniques

CÁCH THỨC ỨNG TUYỂN | HOW TO APPLY

• Ứng viên quan tâm vui lòng gửi hồ sơ về email hr@hoiana.com

• Hoiana rất mong có sự thông cảm của bạn, đối với những hồ sơ được gửi về email, chúng tôi sẽ chỉ liên hệ với những ứng viên phù hợp với yêu cầu của vị trí. Bạn hãy yên tâm rằng hồ sơ của bạn sẽ được lưu lại cho các vị trí phù hợp tại Hoiana trong tương lai.

• Ứng viên nội bộ vui lòng tham khảo chính sách "Thuyên chuyển nội bộ" của Hoiana hoặc liên hệ Bộ phận Nhân sự để được hướng dẫn thêm.

• Interested candidates please submit your resume via email to hr@hoiana.com

• We kindly ask for your understanding that we will only contact candidates whose profiles match the positions. Otherwise, your resumes will be kept in our database for future potential vacancies.

• Internal candidates please refer to the "Internal Transfer Policy" of Hoiana or contact Human Resources Division for further assistance.