Scope of work:

Report to Transport Manager of VIP Services and the focus of this position is to deliver cost-effective and compliant transport operations for customers. Provide effective communication, leadership, motivation, training a development in such a way that the operational effectiveness of the business is maintained, and that all daily targets are met.

Key Responsibilities & Accountabilities:

• Ensure the team achieves the performance targets required and contributes to the achievement of service levels.

• Ensure compliance with Standard Operating Procedures (SOPs).

• Facilitate effective communication between themselves, their team, their peers, and the Management Team.

• Monitor and control attendance policy and scheduling.

• Keep immediate superiors appraising any problems or potential problems.

• Train, monitor and supervise drivers and provide back up support to driver position.

• Other duties as assigned.

Benefits

• Accommodation: Hoiana Village

• Working transportation to Da Nang and Hoi An.

• Competitive salaries, additional medical insurance and others.

• Attractive Hoiana employee in-house rates.

• Intensive career development.

• Attractive Hoiana employee in-house rates. 

Job Requirements 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements list below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Education: High school diploma or equivalent.

• Experience: Previous experience in a related field preferred. Experience In Guests Service/Hospitality would have added advantage.

• Language skills: Ability to read, write and communicate basic English language is mandatory. Second preferred language – Korean or Chinese

• Reasoning Ability: Able to apply common sense understanding to help the Guests and answer their questions.

• Physical Demand: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.